I need to write off a portion of an invoice however the system only allows me to write off the entire invoice. Is there any workaround to this?
Thank you
Hi
Hello
system does not allow the write-off of partial amounts via the balance write-off screen. The amount is not editable there.
As a workaround, users can try this on a test tenant.
1. Create a credit memo and change the account to Write off account and change the amount that the user wants to write off.
2. Apply a credit memo to the invoice.
Thank you.
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