Ideas for Acumatica

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Portal Navigation is Not Intuitive for a Non-Acumatica user

We are working with a client who feels that the navigation within the customer portal is not intuitive for a user who is not familiar with Acumatica.  The client would like to see the options for printing a report (ex: on the "My Document" page) to look more like buttons that can be clicked on.  They would also like to see a link at the top of each page, that would take the user back to the home/welcome page.

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  • Sep 12 2016
  • Gathering Feedback
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  • russ williams commented
    July 30, 2018 11:59

    Adding items to the cart is not intuitive.  I have to send out a "how to" document.  It's a little embarrassing adding a customer.  I talk about how great our software platform is and they expect a great user experience.  The portal should be an advertisement for us and Acumatica.  It's a missed opportunity.