Ideas for Acumatica

Feedback processing: We do not reply to all messages, but we do read them, analyze them, and work to improve Acumatica based on the feedback we receive. Ideas and comments may not appear immediately. Some legitimate ideas are flagged as spam and will be added when we review the spam folders.
Content: This portal is for product ideas and feedback only. If you need customer service assistance, contact your Acumatica Support Partner, submit a support case, or get assistance from community resources: LinkedIn Group or StackOverflow
No Reliance: Information is maintained on a best-efforts basis and may be changed without notice. Acumatica cannot guarantee the accuracy of the information provided or guarantee completion of features/ideas described on this portal.

Add Twitter ID, Skype ID and LinkedIn fields in CRM Contacts

Please add a field for a Twitter Id, Skype id and Viper id in the contact form, Details, Contact information where email and phone information is stored. A link from each ID field to its corresponding program or web page would be nice too. 

A field for LinkedIn webpage would be also very helpful. A link to the LinkedIN webpage would also be great. 

Linking to social media is now an absolute must since many customers visit social media to check on products and services of vendors, and to check on the business and contacts of leads. 

I know that each acumatica customer could add such fields themselves via customization but, these fields are now a must for every customer and partner. 

Doing it soon will avoid tech support since the more acumatica users start to add those fields themselves, the more support calls you will get when Acumatica ERP will have those fields includes in a new build. 

A nice example of integration with linkedin is at: http://www.bullhorn.com/products/recruitment-crm/

(scroll down on that page).

  • Toon Six
  • Jan 25 2017
  • Future consideration
CRM
  • Attach files