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Quantity should default to 1 instead of 0 in SO/PO/AR/AP

Right now, the default quantity is 0, which means extra clicks and keypresses for every line that you add. I've done this mistake multiple times, forgetting to change it and then having to think for a few seconds why the total didn't add up or why an item wouldn't ship. The "right" default value in my opinion is 1, which is what all the products I worked with previously use.

  • Gabriel Michaud
  • Feb 14 2017
  • Rejected
  • Attach files
  • Jeff Beck commented
    May 24, 2019 02:32

    I believe that Doug Johnson's customization should be a feature improvement for future versions. Many customers have asked me if they can set a default qty per stock item for sales orders. Having the ability to set this at the Stock item level would be a big benefit.

  • Mike Lupro commented
    June 13, 2018 13:04

    I agree with Gabriel that the quantity default should be one.  After that you could proceed with the customization as Doug suggested.  But it should start out as 1, not zero.  Whoever orders a quantity of zero?  Or sells a quantity of zero?

  • Admin
    Feedback Admins commented
    June 13, 2018 06:46

    After review, we recommend implementing this idea as a customization due to the specific nature of the request. The business process described is too narrow to be considered as a core enhancement to the product.

  • Douglas Johnson commented
    December 20, 2017 19:33

    For a demo, we built a customization that allows you to specify a default order quantity for each stock item. When you add the stock item to an order, the default quantity automatically appears.

  • Gabriel Michaud commented
    February 15, 2017 19:05

    Carl: I agree with you, that's one of my concerns changing that - people are probably used to the behaviour. And adding a setting to control the default quantity complexifies the system and requires a lot more work.

    Shaun: I was specifically talking about the quantity on quotes, sales orders, purchase orders. For shipments, purchase receipts, we already provide options to control what should be used.

  • Shaun Zaleski commented
    February 15, 2017 14:16


     I would suggest making the item have the ability to default the standard entry quantity. For our business, we have some services items that would only be 1 (or a set qty), but we also have inventory (shipment/purchase required) items that could be unknown qty. The 0 qty item on the shipment prevents data entry errors reaching the client on the inventoried items where the data entry user forgot to update.

  • Guest commented
    February 15, 2017 05:58

    Hi Gabriel, this change happened about 6 months ago - I decided to fix this through a customisation because by the time it would be fixed the client would be used to a qty of 0 in data entry.