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Credit Card Processing on the Customer Portal

Please add the ability to allow the customer to pay an invoice via credit card when logging into the customer portal. Additionally, allow them to add/change/delete credit cards on file and mark a primary credit card for payment for both regular invoices and recurring transactions. 

  • Karen Espinoza
  • Jul 5 2017
  • Shortlisted
  • Attach files
  • Gerrit Olivier commented
    July 20, 2017 03:33

    Good Day, this would really add a lot of value to our customers if we can have such a feature as more and more people do want to pay on-line and outside of business hours for the products and services they require. People do not want to wait or do EFT's when they want to order on-line. Would be an excellent feature!

  • Gary Jensen commented
    November 22, 2017 13:36

    Self service payment processing is the number one request we see when we show the portal.  

  • Kim Kahnk commented
    March 15, 2018 04:19

    We just went live on the customer portal 2 weeks ago and one of the biggest complaints is that credit cards can not be entered or even chosen for the order they place.

  • Guest commented
    April 12, 2018 21:30

    Guys - where are we at with this.  This is an overwhelmingly popular topic that is widely requested.  

  • Admin
    Feedback Admins commented
    July 27, 2018 17:18

    Acumatica partners and customers: a special Focus Group meeting was held on August 8, 2018 to review credit card processing requirements.

  • Brian Rowerdink commented
    June 21, 2019 17:18

    Any update on this? 

  • Douglas Johnson commented
    June 26, 2019 20:02

    @Brian R. Prior to delivering this feature, we need to build some enhancement to standard credit card processing. Currently these enhancements are being delivered in 2019 R2. When complete, this item can be scheduled.

  • David Eichner commented
    June 26, 2019 20:31

    Doug, any way that this functionality can be delivered along with those credit card enhancements in 2019 R2?

  • Jeanne-Pierre van der Gryp commented
    September 30, 2019 06:06

    It would even be further enhanced if when Credit Card authorisation is obtained from Bank with EFTPOS present, that a receipt is immediately credited to the customer account and a contra control account is debited. Then when bank statement credits are processed, the bank account is debited with receipts (direct from the bank statement), and then debited against the control account. This will save huge amounts of time in the accounting back office processes where credit card receipts are manually allocated against account sales paid for via Credit Card.

  • Gabriel Michaud commented
    29 Jan 20:04

    I started a simple integration with Stripe for my own needs. We include a link on our invoices and in e-mails for Once a valid customer ID and invoice number is entered (hyperlinks in the automated invoice e-mails already have it) you are redirected to the Stripe checkout page. It is not portal integrated, but it would be quite easy to do the same thing. The next step will be to create the payment in Acumatica after confirmation, which I plan to do in the next few weeks. I'll be happy to share the code to other Acumatica community members if interested. 

  • Joel Gress commented
    23 Mar 12:23

    Now would be the prefect time to release this feature. Any updates on timing? Thank you.

  • Jeremy Burt commented
    27 Mar 19:52

    VelocIT has this function. CC & ACH.

  • Jeremy Burt commented
    27 Mar 20:04

    Portal Payments Demo. This is available as a stock function of VelocIT Connect. It's part of our click2pay processing feature which is essentially email invoicing. You can see that video here