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Email Activity - incorrect if updated

I updated a clients account information (we had her name misspelled) and then was double checking the new account email information for an email already sent.  If you look at the right had side, it shows the updated/fixed email address and name.  It’s only by hovering over the to contact that you can see that the email actually went to a different email address than the one currently on the account.

 

So, the white lead/contact that shows on the page is not the contact information on the email that was sent, it’s the contact information on the account.

  • Amy Erickson Hagen
  • Sep 14 2018
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