Ideas for Acumatica

Feedback processing: We do not reply to all messages, but we do read them, analyze them, and work to improve Acumatica based on the feedback we receive. Ideas and comments may not appear immediately. Some legitimate ideas are flagged as spam and will be added when we review the spam folders.
Content: This portal is for product ideas and feedback only. If you need customer service assistance, contact your Acumatica Support Partner, submit a support case, or get assistance from community resources: LinkedIn Group or StackOverflow
No Reliance: Information is maintained on a best-efforts basis and may be changed without notice. Acumatica cannot guarantee the accuracy of the information provided or guarantee completion of features/ideas described on this portal.

Add Status VOIDED to Invoices

When users need to void an AR Invoice, in Acumatica we need to reverse and apply Credit Memo. When the CM is applied, the status of the invoice changes to CLOSED. From Generic Lists and other parts of the system, it is not easy to spot a Voided invoice on the spot because the status is closed and that means that either a payment was applied or Credit Memo was applied. Closed invoices show up everywhere and we might no need to see the Voided ones, it creates confusion, duplicates and a whole mess.

  • Wileyska Sandoval
  • Nov 1 2018
  • Attach files
  • Wileyska Sandoval commented
    07 Feb 15:26

    adding to this, I reviewed the 2020 R1 and it's still not right. Not only Acumatica has a very confusing subject on SO Invoice and AR Invoice, AR Invoices cannot be voided and when you "Cancel" now in the new release the SO Invoice is half way done for the user. It cancels out the SO Invoice, but leaves the shipment open- then user needs to still do more steps to reverse or void the rest.

    This also applies to AP, PO, etc. Reversing and Applying is not effective in any way, shape or form.

  • Wileyska Sandoval commented
    07 Feb 15:21

    new Release 2020 R1 includes a "cancel" SO Invoice, that is still not the same as Voiding or Cancelling from AR Invoice and does not roll back inventory, it has to be done manually.

    Same goes when Voiding or Canceling AP Invoices, Purchase Orders, and so on.