If you have an SO with multiple lines, and some could go negative, if you use the Quick Process button, it won’t create the shipment lines for those items going negative. However, if you manually create the shipment (instead of through Quick Process), and then change those lines that would go negative for the Back Order Qty to 0, and the Ship Qty to the actual Qty (even if going negative), it allows it, and you can also create the Invoice with those lines.
The request is to allow the Quick Process do that for them as an option. It’s just so many steps each time to do manually, and using the Quick Process is much easier.
This scenario will be the majority of the time for my customer, so they cannot use the Quick Process because of it. It adds much more processing time.