Ideas for Acumatica

Feedback processing: We do not reply to all messages, but we do read them, analyze them, and work to improve Acumatica based on the feedback we receive. Ideas and comments may not appear immediately. Some legitimate ideas are flagged as spam and will be added when we review the spam folders.
Content: This portal is for product ideas and feedback only. If you need customer service assistance, contact your Acumatica Support Partner, submit a support case, or get assistance from community resources: LinkedIn Group or StackOverflow
No Reliance: Information is maintained on a best-efforts basis and may be changed without notice. Acumatica cannot guarantee the accuracy of the information provided or guarantee completion of features/ideas described on this portal.

Add functionality: Item Substitutions

Companies frequently offer similar products as substitutes for one another, for the following reasons:

• A company can offer many different styles, brands, and prices of goods. By doing this, customers can select the items that best suit their needs and budgets.

• By having customers be able to purchase inventory items of comparable quality, function, and price, companies can still meet customers’ needs if stock shortages occur.

Companies can use the item substitution feature to link items with the same or similar properties to one another. The substitution can be either one-way (from item x to item y, but not from item y to item x), or two-way.

After substitution information is set up for an item, every time that item is entered on a sales line, the number of available substitute’s displays on the information bar. Additionally, when the quantity of the item that is requested on the sales line exceeds the quantity that is available from inventory, the system offers available substitutes items.
  • Guest
  • Nov 3 2014
  • Planned
  • Attach files
  • Jennifer Bieker commented
    February 26, 2019 15:39
  • Adam Ferguson commented
    January 31, 2019 05:27

    This is a key feature for 1) satisfying customer needs and 2) inventory management. Please make this core functionality and not just something for 'customization land'.

  • Angela Mills commented
    September 14, 2018 15:40

    Crestwood at has an add on for Inventory Substitutions and Companion Products.

  • Kristin Los commented
    April 26, 2017 14:49

    At times suppliers may also provide suitable substitutes to items.  When in a purchase order if the original item is keyed in, the suitable substitute should be presented instead to order.  Replenishment orders should also consider what to do when ordering an item where there is a substitute.