Ideas for Acumatica

Feedback processing: We do not reply to all messages, but we do read them, analyze them, and work to improve Acumatica based on the feedback we receive. Ideas and comments may not appear immediately. Some legitimate ideas are flagged as spam and will be added when we review the spam folders.
Content: This portal is for product ideas and feedback only. If you need customer service assistance, contact your Acumatica Support Partner, submit a support case, or get assistance from community resources: LinkedIn Group or StackOverflow
No Reliance: Information is maintained on a best-efforts basis and may be changed without notice. Acumatica cannot guarantee the accuracy of the information provided or guarantee completion of features/ideas described on this portal.

Partner Portal Support Attributes Defaults

Can you add something to the partner portal that will allow us to store the case attributes (product, version and build) to the contract master record? Then when I create a case, these are auto filled in?
That way, all I need to do is maintain the contract when I do a build upgrade. I'd recommend just having attributes on the contract but there will be times when I do a test build and need to raise a support request and also log support requests from the live system, so it's important to maintain the option case by case.
  • Guest
  • Nov 3 2014
  • Future consideration
  • Attach files