Ideas for Acumatica

Important! Please note that we do not reply to all messages, but we do read them, analyze them, and work to improve Acumatica based on the feedback we receive.
This portal is for product ideas and feedback only. If you need customer service assistance, please contact your Acumatica Support Partner or submit a support case.  You can also get assistance from community resources:  LinkedIn Group or StackOverflow
No Reliance: Information is maintained on a best-efforts basis and may be changed without notice. Acumatica cannot guarantee the accuracy of the information provided or guarantee completion of features/ideas described on this portal. 

ADFS (Active Directory) Integration with Outlook Plugin

The Acumatica product allows for sign on via ADFS using Active Directory.  However, this capability is not available in the Outlook Plugin.  For companies using ADFS and Active Directory, this precludes the use of the Outlook Plugin to create cases or opportunities from within Outlook, or push emails to cases or opportunities in Acumatica.  

  • Guest
  • Sep 20 2019
  • Gathering Feedback
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  • John Gabrys commented
    16 Mar 19:43

    More companies have been moving in the AD direction as they continue to come off of Windows. Linking to Outlook is an important function competitive systems already offer today with AD enabled.