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Customer Residential and Insurance Shipping Default

It costs shippers additional money when residential is not selected for customers but should be.  Currently the Customer Class does not contain preferences for Residential and Insurance shipping defaults.  Please add them

  • Gregg Mercede
  • Jan 30 2015
  • Future consideration
  • Attach files
  • Anastasiya Obryvaeva Program Manager Distribution Team commented
    September 17, 2018 10:02

    Hi Gregg,

    Currently, it is quite possible to customize the Customer Class (adding shipping instruction settings - Residential Delivery, Saturday Delivery, Insurance) screen and customize Customers entity and customers creation procedure to take defaults from the new fields in the Customer Class. So the customization can be a workaround as for now. We're also planning to add this defaults of the Customer Class in the core product, but more probable this enhancement will be included in one of the upcoming major versions.  

  • Mark Volshteyn commented
    September 14, 2018 12:45

    It is also worth noting that 'Insurance' field is selected by Default in the Business Accounts screen, and if a custmer creates customers from business accounts, they get 'Insurance' checked with no option to set up this default